Rethinking IT
Our revolutionary CompleteCloud Platform provides businesses their entire IT infrastructure, from data center to employee desk. Never buy another server or computer again.
PRIVATE CLOUD
Never wonder again if you have the right infrastructure in place or worry about paying to keep it updated. We will provide brand new servers, all local area network (LAN) equipment, employee desktops and/or laptops, infrastructure and security software, backups and cover most if not all of your local Internet service costs.
- Cloud Desktop: Our flexible solutions include a private cloud IT infrastructure and a robust cloud desktop.
- Cloud Backup: The easiest and most cost-effective way that businesses can perform disaster recovery.
- Cloud Collaboration: State-of-the-art virtualization software makes it easy for people to take advantage of extra benefits.
- Unlimited Storage: Save any file of any size in our data center. We’ll open plenty of space to store anything your business needs regardless of quantity.
- Cloud Mobility: With all your data residing in SSAE 18 redundant data centers, your business gains full mobility. As long as there is an internet connection, you can access your computer, even if you use CAD applications.
- U.S. Based 24×7 Support: Call us any time there is an issue with your network. We provide 24/7 U.S. based call center support to help troubleshoot and alleviate any issues you may be experiencing.
MAXIMUM SECURITY
You can trust us as your first line of defense against cyber dangers. With our network management services, you will be at peace knowing that your data is protected against all forms of criminal cyber activity. If you’re looking for a solution that is well-managed and compliant with all NIST SP 800-171, HIPAA, and DFARS compliance standards, then speak with one of our specialists today. We’ll set you up with a managed security solution that checks every box.
- Private data center infrastructure
- Server firewalls
- Intrusion detection
- System monitoring tools
- Anti-Spam and Anti-Malware
- Managed Security Bundle
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- DNS Web and Content Filtering
- Hosted Based Intrusion
- Detection and Advanced Threat Analysis
- Log review with 2 yr. retention
- Multi-Factor Authentication
- Cyber Security Awareness Training
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STAY PRODUCTIVE
Everything your employees need to ramp up collaboration and stay productive with internal text and video chat, secure file sharing, and email archiving and search tools.
LOCAL SUPPORT
There’s never a good time to experience a technical disruption. When trouble arises, immediate assistance is necessary. ICS provides a virtual and on-site team of certified professionals to make sure your technical issues are being solved. Whether you are at work, at home, or on the go, our 24x7x365 U.S. based support team is ready to help and can be reached via phone, chat or text.
3 tiers of support
Only 1% of customers need assistance on any given day
90% of cases are solved within 15 minutes by tier 1
85% of calls are answered in under 1 minute
WORK FROM ANYWHERE
With all your data residing in SSAE 18 redundant data centers, your business gains full mobility. As long as you have an internet connection, you can access your personal workspace and company data from anywhere, on any device and seamlessly run power hungry design software.
stay connected
CompleteCloud Voice, or Voice-over Internet Protocol (VoIP), allows you to stay in contact with your customers and employees, regardless of where you’re working from, by providing phone service through your internet rather than your phone company. Businesses can customize the features they provide to each employee, change permissions, and more.
AN INVALUABLE TOOL
CompleteCloud 2.0 introduced its primary artificial intelligence (AI), called Ava. Ava is an invaluable tool for businesses by increasing productivity and improving users’ IT experiences. In fact, Ava can identify potential issues and report them every day by analyzing over 20 million data points produced from user activity and infrastructure. The more Ava evolves, the more valuable CompleteCloud will be to its users.
The Industries We Serve
If this had happened in December before we had you guys, we would have been dead in the water.
The move to working from home went flawlessly. The communication was great and Connect has worked great. Our users are quiet and working which is the true sign of success. Your team deserves big props.
Despite all of the [COVID-19] quarantine stuff, last month was still a very busy month. This was due in no small part to Avatara. We would not have been able to remain billable without your platform.
Moving onto your platform has proven to be a real good decision. Don’t know what we would have done with out it right now.
I’m extremely happy we moved to your platform a few weeks ago. It’s the only way we are still able to keep our business running during the quarantine.
Terrific on all counts. Quickly answered, quickly resolved and friendly, too.
Latest News
We make it our business to stay up-to-date on all newsworthy happenings, as well as provide the industry with thought leadership.
Mobility and Migration Takes Your Data to the Next Level
Data management is a critical component of nearly all IT infrastructure, but issues related to accessibility can hinder organizations as they struggle to
What is Ransomware and How it Threatens Your Business
Interpol declared May 12 Anti-Ransomware Day worldwide to bring attention to the barrage of ransomware lurking in cyberspace and urge companies to monitor their
Happy Holidays!
We at ICS wish you and yours a Happy Holiday season. We want to express our sincerest appreciation for our clients' loyalty and