ICS + CompleteCloud

What is included in the
CompleteCloud Utility Services Model?

Utility? You mean like your electricity or water ?

Yep, just pay for what you use.

The CompleteCloud Utility Services Model is an all-inclusive per user fee that includes all of your IT infrastructure costs... you read it right. All of them.

Hardware Refresh

CompleteCloud includes a 100% hardware refresh for the entire organization. This includes: New Servers, New Virtual PCs, New Firewalls, Switches, Routers, New Thin Clients, New Monitors and Keyboards/Mice.


Unlimited Storage

Say goodbye to storage limitations. The enterprise and users have uncapped storage, and no additional fee.

24/7 Support

Your utility fee includes unlimited support, whenever you want: at home, at work, or on the road. CompleteCloud is here to support your company and resolve issues so you can stay focused on the business at hand. We deploy new users, implement new software, deal with pesky printers, provide 24/7 monitoring and maintenance and assist with any hardware, software or user errors.


CompleteCloud provides an additional layer of protection with Enterprise level Anti-Malware and Anti-spam, Active Monitoring and Intrusion Detections, along with Site, Server/Network, and Data Center Edge Firewalls.

Full Mobility

Access your entire Network from PCs, thin clients, laptops, tablets…and even phones. No need to worry about slowness or delays with VPNs or terminal servers.CompleteCloud leverages full 64B virtual computer and VDI to offer a high level performance from remote…just like you were in your office.

Internet Fees

Not only will we pay for your internet, we will manage the relationship with your internet service provider. Often times our customers get their internet upgraded with CompleteCloud.

Software Licenses

All Server licenses are included (Dedicated Exchange, SQL, File Server). Windows and Office for every user - included.

Disaster Recovery

CompleteCloud can withstand fire, tornado, lightening, hurricane, mudslide...pick your disaster, we are ready for it.

In the event of a disaster – minor or major, environmental or technical, CompleteCloud has you covered with our redundant data centers with real time backup and tried and true disaster recovery solutions. All included in the utility fee. We provide site and user device independence.